RTA nol Card Balance Refund Process

You might have experienced the problem of losing your convenient Nol Card or requesting a refund for any other reason if you have been traveling in Dubai and have been utilizing it for your transportation needs. This thorough guide will take you step-by-step through the entire process.

Get nol Card Balance Refund Online through the RTA Website

Using the RTA website is one of the simplest ways to get your money back. You can take the actions listed below:

• Go to the official RTA website.
• Select the tab for Public Transportation.
• Select the Refund Nol Card Balance option.
• After entering your card information, including your mobile number and nol tag ID, click NEXT.
• Choose between a cash refund or a refund with no balance.
• Examine the information and send it in.
• A confirmation SMS will be sent to the email address and registered cellphone number you provided.
• Processing your claim and approving your refund may take up to four days.
• Any metro station or customer satisfaction center’s smart teller devices can give you cash.
• You will need to supply alternate card information if you would like a refund for the entire amount.

Refund nol Card Balance through nol Pay App

If you misplace your Nol card, you can also use the Nol Pay app to request a refund; however, this service is limited to Huawei devices.

• Open the Nol Pay app on your Huawei phone and log in.
• Locate the page titled “Refund Nol Card Balance.”
• Send it in with your Nol tag ID and any other necessary paperwork.
• You will receive a confirmation message after being accepted.

Nol Balance Refund through Ticket Vending Machines

Additionally, you can use self-service, smart service, and ticket office devices to request a refund:

• Visit the ticket selling machine that is closest to you at the metro stations.
• Request a reimbursement of your Nol card balance from the station agent.
• Give all the necessary information.
• Your application will be handled right away.

How to track nol Card Refund Status

You can check your application status here: Track your refund

Conclusion

Don’t waste the money in your unused Nol wallet. You can quickly start the refund procedure and get your money back without any problems if you follow this detailed guide. Keep in mind that the refund procedure is intended to help you recover your remaining amount, regardless of whether your Nol Card has expired, you’ve misplaced it, or you just wish to give it up. You can express questions in the space provided below or get in touch with RTA customer service if you run into any issues when requesting a refund for your Nol card.